Reporting to the VP of Operations, the IT Technical Project Manager is a key player in making IT projects happen in one of the fastest growing companies in Montreal. Far from being a paper pusher, this person is directly involved in the action, leading the delivery of multiple IT Cloud based systems, & telecommunication projects, from initiation to delivery. This role is designed for those who want to do the best work of their lives, in a result-driven, fast paced, and highly dynamic environment.

About Us

Lightspeed powers small and medium-sized businesses in over 100 countries around the world with its cloud-based commerce platform. Its smart, scalable, and dependable all-in-one Point of Sale software system helps restaurants and retailers sell across channels, manage operations, engage with consumers, accept payments, and grow their business. Founded in 2005 with offices in Canada, USA, Europe and Australia, Lightspeed recently completed its initial public offering on the Toronto Stock Exchange (TSX: LSPD). We're passionate about enabling people to do their best work. Come work with us and find out what you can do.

Essential Responsibilities

  • Evaluate projects and ensure proper methodology is applied based on requirements and constraints (Agile Scrum/Kanban, Waterfall)
  • Manage all phases of the project lifecycle from initiation through delivery with a hands-on technical approach
  • Spearhead projects to ensure constant traction and timely delivery in a hyper-growth, fast-pace environment facing competing priorities
  • Build and develop business relationships vital to the success of the project
  • Remove ambiguity by connecting with external teams or individuals so projects progress as scheduled
  • Proactively manage project scope, identify scope changes and impacts, assess options and make recommendations
  • Establish, communicate and manage project expectations with team members and stakeholders
  • Protect the team and remove blockers/impediments that hinder project progress
  • Proactively identify project risks and develop mitigation strategies
  • Ensure cross-functional collaboration from all stakeholders, from technical subject matter experts to business users
  • Plan and schedule project timelines and milestones using appropriate tools and in conjunction with agreed-upon deliverables
  • Work in partnership with multiple teams to align projects dependencies and identify opportunity of synergies
  • Provide status reports to portfolio managers and other executive stakeholders on a consistent basis

 Requirements

  • University degree in a relevant discipline from a recognized academic institution or equivalent experience
  • Solid technical expertise (SaaS, Networking, Contact Center Telephony, Security & Access Management)
  • Minimum five-year experience managing technical projects with an international user base
  • Ability to think laterally and identify creative solution to complex problems
  • Strong knowledge of both Agile (e.g. Scrum, Kanban) and Waterfall methods
  • Strong familiarity with project management software, such as JIRA, Monday.com
  • Adaptable and flexible to shifting priorities, demands and timelines
  • Strong organizational and planning skills
  • Strong service-oriented skills
  • Ability to effectively prioritize and execute tasks in a high-pressure work environment
  • Strong and proven risk management and problem-solving skills
  • Ability to multi-task and manage several projects concurrently
  • Excellent verbal communication and interpersonal skills

What's in It for You?

In addition to the perks you see on the Careers page, you’ll get access to:

  • A beautifully renovated office space in a castle; one of the best development centres in Montreal;
  • An environment that encourages initiatives and leadership;
  • Happy hour every Friday afternoon;
  • Birthday treats every month to celebrate our employees;
  • Social events throughout the year including the legendary annual holiday party;
  • Fun activities with your teammates - be part of the Lightspeed family;
  • Work with highly talented people who are as passionate about their craft as you are!