Field Account Executive
As a Field Account Executive, you will work with our customers to identify ways that they could grow their business through better use of data on their customers, menu, and service staff. In order to do this effectively you must maintain in-depth industry knowledge including marketplace conditions, and competitor positioning in your geographic area. Each month you will drive the sales cycle from lead generation, to demonstrations, to closing deals.
What you’ll be responsible for:
- Becoming an expert in our industry, the product, and our restaurateurs
- Carrying out the whole sales cycle which includes identifying and developing leads, meeting with your clients, creating value propositions, structuring financial deals, negotiating contracts, and closing deals.
- Close business consistently if not above quota
- Conducting discovery calls and visits with customers to identify their business challenges
- Successfully running online and in person demonstrations of Upserve with restaurateurs
- Maintaining up-to-date records within Upserve’s CRM solution
- Processing sales quotes and orders in an accurate manner
What you’ll be bringing to the team:
- 2-3 years of experience in a hospitality sales role using a POS (with closing/quota carrying experience)
- Familiarity and proficiency with full lifecycle sales process management
- Understanding of solution-based consultative sales
- Experience using Salesforce or comparable CRM experience to manage and organize pipeline
- Professional poise and confidence while communicating with executives
- Committed to a culture of positivity and high performance
- You value feedback, and thrive on constant improvement and learning
- Ability to work 100% remotely within your sales region
- Strong work ethic, and a self-driven desire to succeed
- Excellent written and verbal communication
Even better if you have, but not necessary:
- Experience selling in a SaaS environment
Upserve by Lightspeed is proud to be an Equal Opportunity Employer. We strive to have a team that is as diverse as the industry we serve. We partner with a number of local organizations working to improve access to the tech industry for underrepresented groups. All qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.
Who we are
Lightspeed (TSX/NYSE: LSPD) powers small and medium-sized businesses with its cloud-based, omni-channel commerce platforms in over 100 countries around the world. With smart, scalable, and dependable point of sale systems, Lightspeed provides all-in-one solutions that help restaurants and retailers sell across channels, manage operations, engage with consumers, accept payments, and grow their business.
Headquartered in Montréal, Canada, Lightspeed is trusted by favourite local businesses, where the community goes to shop and dine. Lightspeed has offices in Canada, USA, Europe, and Australia.
We're passionate about enabling people to do their best work. Come work with us and find out what you can do!
